Last updated: November 3, 2003

Whisper Audio is committed to protecting your privacy. You can visit most pages on our site without giving us any unique information about yourself. But sometimes we do need information to provide services that you request. This privacy statement explains data collection and use in those situations.

INFORMATION COLLECTION

Whisper Audio is the sole owner of the VirtualPresenter.com web site. Whisper Audio collects information from our users in several ways on our Web sites.

REGISTRATION

During registration a user volunteers contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest.

ORDER

A user provides their contact information (eg. name, phone number) and payment information (eg. credit/debit card number, expiration date) which is used for internal administrative tasks such as billing and fulfilling customer orders. If there is difficulty carrying out the order, the information will be used to contact the customer..

INFORMATION

Whisper Audio does not collect any unique information about you (such as your name, email address, etc.) except when you specifically and knowingly provide such information. Whisper Audio checks and saves information such as time of day, browser, browser language, and IP address with each query. This information is typically collected through cookies, log files, and/or third parties. That information is used to verify our records and to provide more relevant services to users. We do not share your information with other third parties.

COOKIES

Upon your first visit to the Web site, or to a Web site with a Virtual presenter, Whisper Audio sends a "cookie" to your computer. A cookie is a data file that identifies you as a unique user. Whisper Audio uses cookies to determine delivery of dynamic content. For example, if it is 9am local time, you may be wished a "Good morning." Whisper Audio will not disclose its cookies to third parties except when required to do so by a valid legal process such as a subpoena, statute, search warrant, or court order. Usually, browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that some parts of the Virtual Presenter service may not function properly if you refuse cookies.

COMMUNICATIONS FROM THE SITE

Special Offers and Updates

Every new member will receive a welcome email to confirm their username and password. Sometimes existing members may receive other information such as product upgrades, special offers, or the regular newsletter. Users can always opt-out of these communications.

Newsletter

When a user subscribes to our newsletter, they will provide contact information such as email address and name. Users can always opt-out of these communications.

Service Announcements

In rare cases, it may be necessary to send users strictly service-related a communication. If, for example, we have suspended our service temporarily for maintenance, we will send users an appropriate email. Users cannot opt-out of these important communications, though they can deactivate their account.

CUSTOMER SERVICE

We will contact users who have requested services or help with their order or plan. We communicate via email or phone, according to the users wish.

SHARING

LEGAL DISCLAIMER

Whisper Audio may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Whisper Audio or the site; (b) protect and defend the rights or property of Whisper Audio and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of Whisper Audio employees, users of Whisper Audio products or services, or members of the public.

Third Party Services

From time to time, we hire companies to provide services on our behalf, such as packaging, mailing and delivery of purchases. We only provide those companies the information they need to deliver the service. They are prohibited from using that information for any other purpose.

OPT-OUT

Our users can 'opt-out' of receiving marketing material or other information, related to our particular services.

SURVEYS & COMPETITIONS

Occasionally, our site will notify users of surveys or contests. Participation usually requires the submission of contact information (eg. name and shipping address), but entry is voluntary and the user need not participate. This information may be used to notify winners.

SECURITY OF YOUR PERSONAL INFORMATION

Whisper Audio is committed to protecting your privacy. Hardware firewalls and additional security measures are in place at our physical facility to protect information. On-line security, including software firewalls and the industry-standard Secure Sockets Layer (SSL) encryption ensure that when we transmit sensitive information, such as a credit card number, over the internet, it is safe.

PROTECTION OF CHILDREN'S PERSONAL INFORMATION

VirtualPresenter.com is a general audience site and does not knowingly collect any personal information from children.

CHANGES TO THIS STATEMENT

From time to time, Whisper Audio will update this privacy statement. You can refer to the "last updated" date at the top of the privacy statement.

CONTACT INFORMATION

Feel free to contact us if you have any questions or suggestions about our privacy policy. Email us at supprt@whisperaudio.com.

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